Terms & Conditions

These general terms of use of the deelan.ai Software (hereafter, the “General Terms”) are entered into by the designated person in the online account (hereafter, the “Client”) and Dealsup SARL, a private limited liability company (Société à responsabilité limitée) incorporated under the laws of the Grand Duchy of Luxembourg, registered with the Luxembourg Trade and Companies Register (R.C.S. Luxembourg) under number B284055, having its registered office at 32 rue Charles Darwin, L-1433 Luxembourg, VAT number LU35543760 (hereafter, “Dealsup SARL”).

The deelan.ai Software is the commercial platform name operated and marketed by Dealsup SARL.

ARTICLE 1. PURPOSE

The General Terms lay down the conditions for the access and use of the deelan.ai Software proposed by Dealsup SARL by the Client (hereafter, the “Software”) for a Free Trial or subscription to the Team offer as described on the deelan.ai website.

The Client wishes to provide online training modules which include interactive knowledge tests developed internally by its teams. The Client approached Dealsup SARL and decided to enter into the Contract after having apprehended all of the functionalities that the Software offers. The Client acknowledges that it has received all information that would allow it to determine the suitability of the Software for its needs.

The Client is the unique counterpart of Dealsup SARL. It is responsible for the payments that are due under the Contract and for complying with the Contract as well as with the terms related to its performance or non-performance by itself and by the persons under its responsibility that are authorized to use the Software (hereafter, the “Users”).

ARTICLE 2. ACCOUNT CREATION

The Client shall be a natural or legal person. Accounts created by robots or by automatic means are strictly prohibited. The Client shall provide its full identity, a valid email address as well as any mandatory information that is necessary for the creation of the online account.

The Client shall create as many IDs as Users. Each User shall have an ID and a personal

password. The ID is personal and cannot be used by several Users.

ARTICLE 3. DEALSUP SARL OBLIGATIONS

Dealsup SARL undertakes to implement all means needed to ensure continuity and quality of access to the electronic platform that hosts the Software during the usual opening hours in Luxembourg, from Monday to Friday, from 8:00 a.m. to 7:00 p.m. (Central European Time), with the exception of Luxembourg public holidays (the “Opening Period”).

Software maintenance operations (hereafter, the “Maintenance”) shall be performed daily outside of the Opening Period. The Software may not be accessible during Maintenance, if need be. Dealsup SARL endeavors to inform the Client of any Maintenance scheduled during the Opening Period at least forty-eight (48) hours in advance, except in emergency cases.

Dealsup SARL warrants to the Client that the Software offers all security conditions and measures in accordance with industry standards. The Client’s personal data collected when the Software is used are kept on secured devices in accordance with technical standards that comply with best industry practices throughout the term of the Contract.

ARTICLE 4. THE CLIENT’S OBLIGATIONS

The Client represents and warrants that it has a good understanding of the characteristics and constraints of the Internet, including response times for viewing, querying or transferring information. The Client acknowledges that security is a best-efforts obligation (obligation de moyens) on the part of Dealsup SARL.

Dealsup SARL does not accept any liability for the reliability, sincerity, accuracy or relevancy of the information made available by the Client and the Users through the Software. The Client is solely responsible for such information vis-à-vis third parties and warrants and holds Dealsup SARL harmless against any third-party claim arising therefrom.

The Client undertakes, for itself and the Users, not to pursue illegal purposes, transmit viruses, illegal or malicious content, interfere with the Software, servers or networks connected thereto, or infringe third-party rights.

The Client undertakes not to modify, reproduce, hack, duplicate, sell, resell or exploit the Software or any portion thereof, nor to use the Software to test its performance or functionalities with the aim of offering competing services.

If the Client’s use of bandwidth exceeds reasonable thresholds or significantly exceeds average usage, Dealsup SARL reserves the right to suspend access until usage is reduced.

In the event of non-compliance, Dealsup SARL may suspend access after having informed the Client by email, without prejudice to any other remedy.

ARTICLE 5. TERM OF FREE TRIAL

The Contract is concluded for an initial trial period of thirty (30) calendar days (“Free Trial”) as from the date on which the Client’s account is opened (the “Effective Date”).

The purpose of this Free Trial period is to allow the Client to test the functionalities of the Software.

Upon expiration of the Free Trial, the Contract is not automatically renewed. The absence of renewal shall not give rise to any indemnity.

All data entered in the Software and all customizations made by the Client are permanently lost upon termination unless the Client submits a prior request to Dealsup SARL, which may invoice retrieval costs.

ARTICLE 6. TERMINATION

In the event that the Client does not comply with any of its obligations and does not remedy such breach within eight (8) days following receipt of a notice sent by registered letter with acknowledgment of receipt, Dealsup SARL is entitled to terminate the Contract.

The Contract may be terminated in the event of non-payment of an amount due eight (8) days after formal notice.

Dealsup SARL may suspend access to the Software in case of late payment. All sums paid remain the property of Dealsup SARL, and all outstanding amounts become immediately due upon termination.

ARTICLE 7. FINANCIAL TERMS

Use of the Software during the Free Trial is free and limited to one trial per Client.

On the subscription date (the “Subscription Date”), the Client shall pay in advance the price for the coming month, calculated on the basis of the number of registered Users.

Billing is performed monthly. Dealsup SARL reserves the right to revise pricing upon notice by email, effective two (2) months after notice, during which the Client may terminate.

Invoices are payable within five (5) days of issuance. Late payment gives rise to statutory late-payment interest under Luxembourg law and recovery costs.

ARTICLE 8. CONTRACT MANAGEMENT

Dealsup SARL communicates with the Client by email via the admin account. Users acting through the admin account are deemed to act on behalf of the Client.

Any amendment to the General Terms becomes part of the Contract upon notification or acceptance via the Software.

ARTICLE 9. INTELLECTUAL PROPERTY AND PROPERTY OF HOSTED DATA

The Client retains ownership of the data it hosts. Dealsup SARL may duplicate such data for hosting or backup purposes.

All intellectual property rights relating to the Software, interfaces, documentation and developments remain the exclusive property of Dealsup SARL or its licensors.

Dealsup SARL may publish data that are publicly exposed by the Client through the Software’s functionalities.

ARTICLE 10. THIRD-PARTY RIGHTS

Dealsup SARL warrants that it holds all necessary rights to grant access to the Software. In case of infringement claims, Dealsup SARL may secure continued use, replace or modify the Software, or reimburse fees paid for the affected period.

This warranty does not apply to Client-provided content.

ARTICLE 11. SECURITY

Access to the Software requires IDs and passwords (the “Access Codes”). The Client is solely responsible for their security and shall immediately notify Dealsup SARL of any loss or misuse.

Dealsup SARL reserves the right to suspend access in case of suspected fraud.

ARTICLE 12. WARRANTIES

The Client acknowledges the risks inherent to Internet use and is responsible for implementing appropriate protective measures for its systems and data.

The Client warrants that all activities carried out via the Software comply with applicable laws and regulations.

ARTICLE 13. LIABILITY

Dealsup SARL shall not be liable for indirect or consequential damages. Its liability is limited to one thousand (1,000) euros, except in cases of fraud or gross negligence under Luxembourg law.

Any claim must be brought within thirty (30) days of the relevant invoicing period.

ARTICLE 14. FORCE MAJEURE

Neither Party shall be liable for failure to perform due to Force Majeure events as recognized by Luxembourg law. If such event lasts more than thirty (30) consecutive days, either Party may terminate the Contract.

ARTICLE 15. NOTICES

Notices shall be delivered by email via the Client’s admin account unless otherwise required by law.

ARTICLE 16. CONFIDENTIALITY

Each Party undertakes to maintain confidentiality of exchanged information for the duration of the Contract and two (2) years thereafter, subject to legal disclosure obligations.

ARTICLE 17. EVIDENCE

Electronic records exchanged between the Parties constitute valid and binding evidence with the same probative value as written documents.

ARTICLE 18. REFERENCES

Each Party may mention the other Party as a commercial reference in connection with the Software.

ARTICLE 19. PERSONAL DATA

Use of the Software may involve processing of personal data in accordance with applicable Luxembourg and EU data protection laws (including GDPR). Personal data are not sold or transferred to third parties.

ARTICLE 20. CONCLUDING PROVISIONS

Failure to enforce a right does not constitute a waiver. Each Party undertakes not to solicit the other Party’s staff during the Contract and for two (2) years thereafter.

If any provision is held invalid, the remaining provisions remain in force.

The Contract replaces all prior agreements relating to its subject matter.

The Contract is governed by the laws of the Grand Duchy of Luxembourg. The courts of Luxembourg City shall have exclusive jurisdiction over any dispute arising from the Contract.